Nurse Practitioners are qualified clinicians and fully trained to treat medical conditions and write prescriptions without the need to see your GP. This often means you can be seen in surgery quicker. Examples of conditions Nurse Practitioners can treat are urine infections, female intimate complaints, general health issues, ear infections, sore throat, sticky / sore eyes, cough / chest infections, contraception (including emergency), hayfever. Children under the age of 5 will always be seen by a GP.

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

District Nurses, Health Visitors, Midwives, PCN first contact Physiotherapists, Social prescriber/link workers from Heeley Trust, Care co-ordinators. Health coach, PCN pharmacists, PCN Mental Health team, District nurses, Midwives and Health visitors are attached to the Practice.